1227 lines
40 KiB
Vue
1227 lines
40 KiB
Vue
<template>
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<div style=" height: 100%;">
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<div class="layout-center-wrap flex-column">
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<!-- 上部数据 -->
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<div class="layout-center-top-wrap flex-row justify-content-between">
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<div class="top-wrap-title flex-row justify-content-between"></div>
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<div class="top-wrap-btn-left flex-row justify-content-between">
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<div class="flex-row justify-content-between align-items-center mr-16">
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<el-button icon="el-icon-arrow-left" circle :disabled="queue || index ===0" @click="getFrontCaseById"></el-button>
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<div class="ml-16 mr-16 flex-row justify-content-between align-items-center">
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<div class="mr-8 f16">{{ baseInfo.debtorEntityList.find(item => item.role == 'DEBTOR').name }}</div>
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<div class="mr-8">
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<el-tag size="small" type="warning">{{ baseInfo.debtorEntityList.find(item => item.role == 'DEBTOR').addr }}</el-tag>
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</div>
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<div class="mr-8 f16 color-FF7D00"><i class="el-icon-warning"></i></div>
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<div class="f16 color-165DFF"><i class="el-icon-success"></i></div>
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</div>
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<el-button icon="el-icon-arrow-right" circle :disabled="queue || index >= queueList.length - 1" @click="getNextCaseById"></el-button>
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</div>
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<el-popover
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placement="top"
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width="500"
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v-model="singlesmsvisible"
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title="发送短信"
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trigger="click">
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<singlesmsPopover :caseId="caseId" :sendPhone="sendPhones" :singlesmsvisible.sync="singlesmsvisible"/>
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<el-button slot="reference" type="warning" icon="el-icon-message" circle></el-button>
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</el-popover>
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<div v-if="!queue" class="wrap-btn-left-dial-f2f3f5 f14 flex-row justify-content-between ml-16">
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<el-button v-if="!calling" type="success" icon="el-icon-phone-outline" circle @click="startCall()"></el-button>
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<div v-else class="flex-row justify-content-between align-items-center">
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<div class="mr-8 color-fff wrap-btn-left-dial-f56c6c flex-row justify-content-between align-items-center" @click="hungUp()">
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<i class="el-icon-phone-outline f20 mr-4"></i>
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<span class="f12 ">挂断电话</span>
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</div>
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<div class="flex-row justify-content-between align-items-center ml-16 pr-24">
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<div class="mr-8 f12 color-000">{{formattedTime || '00:00'}}</div>
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<!-- <div class="mr-8 f20 cursor-p"><i class="el-icon-phone"></i></div> -->
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<div class="mr-8 f20 cursor-p" v-if="!isMute" @click="muteMic()"><i class="el-icon-microphone"></i></div>
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<div class="mr-8 f20 cursor-p" v-if="isMute" @click="unmuteMic()"><i class="el-icon-turn-off-microphone"></i></div>
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<div class="mr-8 ai-logo-img"></div>
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</div>
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</div>
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</div>
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<div class="wrap-btn-left-dial pl-22 pr-24 f14 flex-row justify-content-between ml-16">
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<div v-if="queue" class="flex-row justify-content-between align-items-center">
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<div v-if="calling" class="mr-8 f16 color-F53F3F cursor-p" @click="pauseTimer()"><i class="el-icon-video-pause"></i></div>
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<div v-else class="mr-8 f16 color-F53F3F cursor-p" @click="startCall()"><i class="el-icon-video-play"></i></div>
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<div class="mr-8 cursor-p" v-if="calling" @click="pauseTimer()">暂停拨打</div>
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<div class="mr-8 cursor-p" v-else @click="startCall()">开始拨打</div>
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<div class="mr-8 f12 color-000" v-if="calling">{{formattedTime || '00:00'}}</div>
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<div class="mr-8 f20 cursor-p" v-if="calling" @click="hungUp()"><i class="el-icon-phone"></i></div>
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<div class="mr-8 f20 cursor-p" v-if="calling && !isMute" @click="muteMic()"><i class="el-icon-microphone"></i></div>
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<div class="mr-8 f20 cursor-p" v-if="calling && isMute" @click="unmuteMic()"><i class="el-icon-turn-off-microphone"></i></div>
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<div class="mr-8 ai-logo-img" v-if="calling"></div>
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</div>
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<div class="flex-row justify-content-between align-items-center f14">
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<el-popover
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placement="bottom"
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width="1000"
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trigger="click">
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<div>
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<div class="f16 p-16 border-b-solid-lighter-1">{{queue ? '智能外呼案件列表' : '案件列表'}}</div>
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<div class="p-16">
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<el-table ref="queueTable" :data="queueList" style="width: 100%" highlight-current-row>
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<el-table-column type="index" label="序号" width="50"></el-table-column>
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<el-table-column prop="contact" label="被申请人姓名" width="150"></el-table-column>
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<el-table-column prop="caseNo" label="案件编号">
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<template slot-scope="scope">
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<span>{{scope.row.caseNo}}</span>
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<span v-if="scope.$index === index && !queue" style="color:#4080FF;margin-left: 10px;">正在调解中...</span>
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</template>
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</el-table-column>
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<el-table-column prop="phone" label="电话号码" width="150"></el-table-column>
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<el-table-column prop="moneyAmount" label="逾期金额" width="150"></el-table-column>
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<el-table-column label="操作" width="150" v-if="queue">
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<template slot-scope="scope">
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<div v-if="scope.$index === index" style="color:#4080FF">正在调解中...</div>
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<div v-else-if="scope.row.status.code === 1" style="color:#BC6F60">未拨打<i class="el-icon-phone-outline el-icon--right"></i></div>
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<div v-else style="color:#E5E6EB">已拨打</div>
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</template>
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</el-table-column>
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</el-table>
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</div>
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</div>
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<div slot="reference" class="flex-row justify-content-between align-items-center mr-24 cursor-p">
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<div class="mr-8 f16"><i class="el-icon-s-operation"></i></div>
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<div>{{queue ? '队列' : '列表'}} <span class="color-000">
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{{queue ? callingInfoData.countInit : ''}}
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</span></div>
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</div>
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</el-popover>
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<div v-if="queue" class="flex-row justify-content-between align-items-center f14">
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<div class="mr-24">已拨打 <span class="color-000">{{callingInfoData.countCall}}</span></div>
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<div class="mr-24">已接通 <span class="color-000">{{callingInfoData.countOk}}</span></div>
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<div>未接通 <span class="color-000">{{callingInfoData.countFail}}</span></div>
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</div>
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<div v-else class="flex-row justify-content-between align-items-center f14">
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<div class="mr-24">今日已拨打 <span class="color-000">{{todayCountData.countCall}}</span></div>
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<div class="mr-24">今日已接通 <span class="color-000">{{todayCountData.countOk}}</span></div>
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<div>今日未接通 <span class="color-000">{{todayCountData.countFail}}</span></div>
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</div>
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</div>
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</div>
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</div>
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<div class="flex-row justify-content-between">
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<el-button icon="el-icon-setting" circle></el-button>
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<el-button icon="el-icon-switch-button" circle @click="handleBack"></el-button>
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</div>
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</div>
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<!-- 中间数据 -->
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<LayoutContentNew ref="layoutContent" :caseId="caseId" @startOutboundCall="startOutboundCall" @updateCaseInfoById="getCaseInfoById" />
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</div>
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<div class="flex-row align-items-center pl-24 pr-24 btn-group-controls">
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<div class="pt-16 pb-16 flex-row justify-content-between align-items-center btn-group-real-time">
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<el-popover
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placement="top"
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width="400"
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v-model="missedCallVisible"
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:disabled="missedCallData.list.length <= 0"
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title="未接来电"
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trigger="click">
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<missedCallPopover :missedCallData="missedCallData" :missedCallVisible.sync="missedCallVisible"/>
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<span slot="reference" class="cursor-pointer position-r">
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<i class="f24 el-icon-phone color-52ABF2"></i>
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<div class="ell-warn-dot" v-if="missedCallData.list.length > 0">{{missedCallData.list.length}}</div>
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</span>
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</el-popover>
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<el-popover
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placement="top"
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width="400"
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v-model="videoReminderVisible"
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:disabled="Object.keys(videoReminderData).length <= 0"
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title="视频提醒"
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trigger="click">
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<videoReminderPopover :videoReminderData="videoReminderData" :videoReminderVisible.sync="videoReminderVisible"/>
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<span slot="reference" class="cursor-pointer position-r">
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<i class="f24 el-icon-video-camera color-52ABF2"></i>
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<div class="ell-warn-dot" v-if="Object.keys(videoReminderData).length > 0">1</div>
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</span>
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</el-popover>
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</div>
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<div class="ml-24 mr-24 btn-group-interval"></div>
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<div class="flex-row justify-content-between align-items-center btn-group-processing-event">
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<div class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn" @click="visiblePopover={caseId: caseId}">
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<i class="f24 el-icon-video-camera color-4E5969"></i>
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<div class="pl-4 f14">预约</div>
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</div>
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<div class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn">
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<i class="f24 el-icon-document color-4E5969"></i>
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<div class="pl-4 f14">协议</div>
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</div>
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<el-popover
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placement="top"
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width="500"
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v-model="singleofficevisible"
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title="发起签字"
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trigger="click">
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<singleofficeWritPopover :caseId="caseId" :singleofficevisible.sync="singleofficevisible"/>
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<span slot="reference" class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn">
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<i class="f24 el-icon-document-remove color-4E5969"></i>
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<a class="pl-4 f14">签字</a>
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</span>
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</el-popover>
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<el-popover
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placement="top"
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width="500"
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v-model="singlesealvisible"
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title="发起签章"
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trigger="click">
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<singleofficeSealPopover :caseId="caseId" :singlesealvisible.sync="singlesealvisible"/>
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<span slot="reference" class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn">
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<i class="f24 el-icon-s-check color-4E5969"></i>
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<a class="pl-4 f14">签章</a>
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</span>
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</el-popover>
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<el-popover
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placement="top"
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width="500"
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v-model="singledeliveryvisible"
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title="发起送达"
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trigger="click">
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<singleofficeDeliveryPopover :caseId="caseId" :singledeliveryvisible.sync="singledeliveryvisible"/>
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<span slot="reference" class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn">
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<i class="f24 el-icon-s-claim color-4E5969"></i>
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<a class="pl-4 f14">送达</a>
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</span>
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</el-popover>
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<div class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn">
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<i class="f24 el-icon-wallet color-4E5969"></i>
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<div class="pl-4 f14">类案</div>
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</div>
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<div class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn" @click="handleChangeCaseStatus()">
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<i class="f24 el-icon-document-checked color-4E5969"></i>
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<div class="pl-4 f14">办结</div>
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</div>
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<div class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn" @click="handleChangeMediation(4)">
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<i class="f24 el-icon-document-delete color-4E5969"></i>
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<div class="pl-4 f14">失败</div>
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</div>
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<div class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn" @click="handleChangeMediation(5)">
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<i class="f24 el-icon-bangzhu color-4E5969"></i>
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<div class="pl-4 f14">成功</div>
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</div>
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<div class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn">
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<i class="f24 el-icon-user-solid color-4E5969"></i>
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<div class="pl-4 f14">帮扶</div>
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</div>
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<el-popover
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placement="top"
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width="400"
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v-model="singlejointlyvisible"
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title="案件协办"
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trigger="click">
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<singleJointlyPopover :caseId="caseId" :assistMediatorId="baseInfo.assistMediatorId" :singlejointlyvisible.sync="singlejointlyvisible" @handleSubmit="getCaseInfoById()"/>
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<span slot="reference" class="flex-row justify-content-between align-items-center cursor-pointer bottom-case-btn">
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<i class="f24 el-icon-s-management color-4E5969"></i>
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<a class="pl-4 f14">协办</a>
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</span>
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</el-popover>
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</div>
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</div>
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<caseVideoReservationDialog v-if="visiblePopover" :visible-popover.sync="visiblePopover" />
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<!-- 视频房间 -->
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<VideoRoom v-if="VideoCallDialog" :eventDialog.sync="VideoCallDialog" />
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</div>
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</template>
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<script>
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import api from "@/services/caseManagement";
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import {mapState} from 'vuex'
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import voiceCall from "@/services/voiceCall";
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export default {
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components: {
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caseVideoReservationDialog: () => import('./caseVideoReservationDialog'),//
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singleofficeWritPopover: () => import('./singleofficeWritPopover.vue'),//发起签字
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singleofficeSealPopover: () => import('./singleofficeSealPopover.vue'),//发起签章
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singleofficeDeliveryPopover: () => import('./singleofficeDeliveryPopover.vue'),//发起送达
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singleJointlyPopover: () => import('./singleJointlyPopover.vue'),//案件协办
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singlesmsPopover: () => import('./singlesmsPopover.vue'),//发送短信
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VideoRoom: () => import('./VideoRoom'),
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LayoutContentNew: () => import('./LayoutContentNew'),//调解数据
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missedCallPopover: () => import('./missedCallPopover'),//来电
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videoReminderPopover: () => import('./videoReminderPopover'),//视频
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},
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data() {
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return {
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singlesmsvisible:false,
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singlejointlyvisible:false,
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visiblemediatRecord:false,
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singledeliveryvisible:false,
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singlesealvisible:false,
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singleofficevisible:false,
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eventDialog: {caseId: ''},
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leftActive: 1,
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rightActive: 1,
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sendPhones:[],
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mediationRecord: [],//调解记录
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baseInfo: {},//基本信息
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obligorInfo: [],//债务人信息
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caseId: 0,//案件id
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// 联系人
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contactAddObj: {},
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contactAddFlag: false,
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contactObj: {},
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contactUpdate: false,
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relationOptions: [{label: '本人', value: '本人'}, {label: '父母', value: '父母'}, {label: '配偶', value: '配偶'},
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{label: '子女', value: '子女'}, {label: '其他', value: '其他'}, {label: '朋友', value: '朋友'}, {
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label: '兄弟',
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value: '兄弟'
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},
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{label: '同事', value: '同事'}, {label: '同学', value: '同学'}],
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// 还款计划
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repaymentObj: {
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type: 'ALL'
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},
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RepaymentOptions: [{label: '一次性还款', value: 'ALL'}, {
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label: '全部分期',
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value: 'STAGES'
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}, {label: '部分先还加分期', value: 'MIX'}, {label: '其他', value: 'OTHER'}],
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rulesClientRepayment: {
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type: [
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{required: true, message: '请选择还款方式', trigger: 'change',},
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],
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totalAmount: [
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{required: true, message: '请输入还款金额', trigger: 'change',},
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{
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pattern: /^[1-9]\d*(,\d{3})*(\.\d{1,2})?$|^0.\d{1,2}$/,
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message: '请输入2位小数金额',
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trigger: ['blur', 'change']
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}
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],
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paybackDate: [
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{required: true, message: '请选择还款截止日期', trigger: 'change',},
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],
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stagesDay: [
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{required: true, message: '请选择每期还款日期', trigger: 'change',},
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],
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partAmount: [
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{required: true, message: '请输入分期前偿还金额 ', trigger: 'change',},
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{
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pattern: /^[1-9]\d*(,\d{3})*(\.\d{1,2})?$|^0.\d{1,2}$/,
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message: '请输入2位小数金额',
|
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trigger: ['blur', 'change']
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}
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],
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partDate: [
|
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{required: true, message: '请选择分期前偿还日期', trigger: 'change',},
|
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],
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stagesNum: [
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{required: true, message: '请输入分期期数', trigger: 'change',},
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{pattern: /^[1-9]\d*$/, message: '只能输入正整数', trigger: ['blur', 'change']}
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],
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},
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|
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communicationRecord: [],
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|
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visiblePopover: null,
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VideoCallDialog: null,
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mediaterecordpm:{
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caseId:'',
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linkedWay:''
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},
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materialTypeOptions: this.$util.getMediationprogress(),
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|
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queue: false,
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queueList: [],
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phoneNumber: '13982024318',
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sessionId: '',
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index: 0, //当前通话的索引
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calling: false, // 是否在通话
|
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isMute: false, //是否静音
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isPause: false, //是否暂停
|
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|
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|
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callingInfoData: {
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countInit: 0,
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countOk: 0,
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countFail: 0,
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countCall: 0,
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},
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todayCountData: {
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countInit: 0,
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countOk: 0,
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countFail: 0,
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countCall: 0,
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},
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startTime: 0,
|
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elapsedTime: 0,
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timerInterval: null,
|
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isRunning: false,
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contactId: '',
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// 未接来电
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missedCallVisible: false,
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missedCallData: {
|
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list: []
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},
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// 视频提醒
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videoReminderVisible: false,
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videoReminderData: {},
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videoCallInterval: null,
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};
|
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},
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computed: {
|
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// 左侧
|
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leftContentHeight() {
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let oh = document.documentElement.clientHeight;
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return oh - 100
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},
|
||
// 获取右侧滚动高度
|
||
rightContentHeight() {
|
||
let oh = document.documentElement.clientHeight;
|
||
return oh - 57
|
||
},
|
||
// 获取抽屉drawer的内容高度
|
||
OfficecontentHeight() {
|
||
let oh = document.documentElement.clientHeight;
|
||
return oh - 185
|
||
},
|
||
CommunicationcontentHeight() {
|
||
let oh = document.documentElement.clientHeight;
|
||
return oh - 57 - 48 - 38 -308
|
||
},
|
||
MediationrecordHeight() {
|
||
let oh = document.documentElement.clientHeight;
|
||
return oh - 57 - 128
|
||
},
|
||
formattedTime() {
|
||
const totalSeconds = Math.floor(this.elapsedTime / 1000);
|
||
const minutes = Math.floor(totalSeconds / 60);
|
||
const seconds = totalSeconds % 60;
|
||
return `${minutes.toString().padStart(2, '0')}:${seconds.toString().padStart(2, '0')}`;
|
||
},
|
||
...mapState({
|
||
videoReminder: state => state.videoReminder
|
||
}),
|
||
},
|
||
watch: {
|
||
videoReminder: {
|
||
deep: true,
|
||
handler: function (val) {
|
||
if (val){
|
||
console.log(val, '---视频提前5分钟提醒')
|
||
this.videoReminderData = JSON.parse(val)
|
||
}
|
||
}
|
||
},
|
||
'$route.query': {
|
||
handler(newQuery) {
|
||
console.log(newQuery, '---newQuery')
|
||
if (newQuery && newQuery.caseId != null && newQuery.caseId != undefined && this.caseId !== newQuery.caseId){
|
||
this.caseId = this.$route.query.caseId || null
|
||
this.getCaseInfoById();//获取详情
|
||
this.missedCallList();//未接来电
|
||
}
|
||
},
|
||
immediate: true,
|
||
deep: true
|
||
}
|
||
},
|
||
async created() {
|
||
// if(this.$route.query.caseId != null && this.$route.query.caseId != undefined) {
|
||
// this.caseId = this.$route.query.caseId || null
|
||
// this.queue = this.$route.query.queue || null
|
||
// await this.getCaseInfoById();//获取详情
|
||
// }
|
||
|
||
this.queue = this.$route.query.queue || null
|
||
await this.callingTodayCount() //今日通话次数
|
||
|
||
if (this.queue) {
|
||
await this.callingQueue() //呼叫队列
|
||
await this.callingInfo() //呼叫统计
|
||
} else {
|
||
await this.callingCaseList() //案件列表
|
||
}
|
||
this.videoCallInterval = setInterval(() => {
|
||
console.log('进入videoCall---------setInterval')
|
||
this.videoCall()
|
||
}, 30000);
|
||
|
||
const that = this
|
||
window.tccc.on('sessionEnded', (options) => {
|
||
console.log('监听挂断事件', options)
|
||
that.calling = false
|
||
that.resetTimer()
|
||
that.nextCall()
|
||
})
|
||
},
|
||
beforeDestroy() {
|
||
if(this.timerInterval) { //如果定时器还在运行 或者直接关闭，不用判断
|
||
clearInterval(this.timerInterval); //关闭
|
||
}
|
||
if (this.videoCallInterval) {
|
||
clearInterval(this.videoCallInterval)
|
||
}
|
||
},
|
||
methods: {
|
||
debtorEntityCardNo(datalist, len) {
|
||
let datacardno = ''
|
||
let dataphone = ''
|
||
datalist.forEach((item, index) => {
|
||
if (index == 0) {
|
||
datacardno = item.cardNo
|
||
dataphone = item.phone
|
||
} else {
|
||
datacardno += ',' + item.cardNo
|
||
dataphone += ',' + item.phone
|
||
}
|
||
})
|
||
|
||
return {cardNo: datacardno.substring(0, len), phone: dataphone.substring(0, len)};
|
||
},
|
||
// 视频快开提醒
|
||
videoCall() {
|
||
api.videoCall({}).then(res => {
|
||
console.log('视频提前提醒:',res)
|
||
if (!res.code) {
|
||
this.videoReminderData = res ? JSON.parse(res) : {}
|
||
}
|
||
})
|
||
},
|
||
// 获取详情
|
||
async getCaseInfoById() {
|
||
// this.$loading(true)
|
||
this.sendPhones = []
|
||
await api.getCaseInfoById(this.caseId).then(res => {
|
||
if (!res.code) {
|
||
this.baseInfo = res
|
||
this.phoneNumber = res.debtorEntityList.find(item => item.role == 'DEBTOR').phone
|
||
this.contactId = res.debtorEntityList.find(item => item.role == 'DEBTOR').id
|
||
|
||
if(this.baseInfo.debtorEntityList !=undefined)
|
||
{
|
||
this.baseInfo.debtorEntityList.forEach(item =>{
|
||
if(item.role == 'DEBTOR'){
|
||
this.sendPhones.push(item.phone)
|
||
}
|
||
})
|
||
}
|
||
|
||
if(res.jointDebt == 1){
|
||
// 有共债 mainCaseId
|
||
this.caseId = res.mainCaseId.toString()
|
||
} else {
|
||
this.caseId = res.id.toString()
|
||
}
|
||
|
||
}
|
||
this.$loading().close();
|
||
this.eventDialog.caseId = this.caseId
|
||
// this.getmediate_record()
|
||
}).catch(err => {
|
||
this.$loading().close();
|
||
})
|
||
},
|
||
// 获取上一件案件
|
||
getFrontCaseById() {
|
||
if (!this.$clickThrottle(1000)) {
|
||
return
|
||
}//防止重复点击
|
||
if(this.queue || this.index === 0) return
|
||
this.index--
|
||
this.caseId = String(this.queueList[this.index].caseId)
|
||
this.$loading({
|
||
lock: true,
|
||
text: '加载中...',
|
||
target: 'body'
|
||
});
|
||
this.getCaseInfoById()
|
||
// api.getFrontCaseById({id: this.caseId}).then(res => {
|
||
// if (!res.code) {
|
||
// // let caseChangeData = res
|
||
// this.detailData(res)
|
||
// }
|
||
// })
|
||
},
|
||
// 获取下一件案件
|
||
getNextCaseById() {
|
||
if (!this.$clickThrottle(1000)) {
|
||
return
|
||
}//防止重复点击
|
||
if(this.queue || this.index >= this.queueList.length - 1) return
|
||
this.index++
|
||
this.caseId = String(this.queueList[this.index].caseId)
|
||
console.log('下一个案件id: ' + this.caseId, this.index, this.queueList)
|
||
|
||
this.$loading({
|
||
lock: true,
|
||
text: '加载中...',
|
||
target: 'body'
|
||
});
|
||
this.getCaseInfoById()
|
||
|
||
// api.getNextCaseById({id: this.caseId}).then(res => {
|
||
// if (!res.code) {
|
||
// this.detailData(res)
|
||
// }
|
||
// })
|
||
},
|
||
handleBack() {
|
||
// this.$route.query.sourcePage == 'mediationManagement'
|
||
this.$router.push('/mediation-management')
|
||
},
|
||
// 获取调解记录
|
||
getmediate_record() {
|
||
this.mediaterecordpm.caseId = this.caseId
|
||
api.mediate_record_list(this.mediaterecordpm).then(res => {
|
||
if (!res.code) {
|
||
this.communicationRecord = res
|
||
}
|
||
})
|
||
},
|
||
// 调解成功或者失败
|
||
handleChangeMediation(resultStatus){
|
||
let data={
|
||
id:this.caseId,
|
||
mediateStatus:resultStatus
|
||
}
|
||
let resultmsg = '成功'
|
||
if(resultStatus == 4){resultmsg = '失败'}
|
||
this.$confirm("请确定是否将案件标记为"+resultmsg+"?", "提示", {
|
||
confirmButtonText: "确定",
|
||
cancelButtonText: "取消",
|
||
type: "warning",
|
||
}).then(() => {
|
||
if(!this.$clickThrottle()) { return }//防止重复点击
|
||
api.updateResultStatus(data).then(res => {
|
||
this.$message({message: '案件标记成功', type: "success",customClass:'messageZindex'})
|
||
this.$refs.layoutContent.getCaseInfoById();
|
||
})
|
||
|
||
}).catch(() => {});
|
||
},
|
||
// 办结
|
||
async handleChangeCaseStatus(){
|
||
let data={
|
||
id:this.caseId,
|
||
caseStatus:2
|
||
}
|
||
this.$confirm("请确定是否将案件办结?", "提示", {
|
||
confirmButtonText: "确定",
|
||
cancelButtonText: "取消",
|
||
type: "warning",
|
||
}).then(() => {
|
||
if(!this.$clickThrottle()) { return }//防止重复点击
|
||
api.updateResultStatus(data).then(res => {
|
||
this.$message({message: '案件办结成功', type: "success",customClass:'messageZindex'})
|
||
})
|
||
|
||
}).catch(() => {});
|
||
},
|
||
|
||
async callingInfo() {
|
||
try {
|
||
let res = await api.callingInfo({})
|
||
this.callingInfoData = res
|
||
} catch (err) {}
|
||
},
|
||
async callingTodayCount() {
|
||
try {
|
||
let res = await api.callingTodayCount({})
|
||
this.todayCountData = res
|
||
} catch (err) {}
|
||
},
|
||
// 获取案件列表
|
||
callingCaseList() {
|
||
api.callingCaseList({}).then(res => {
|
||
this.queueList = res.queue || []
|
||
})
|
||
},
|
||
// 当前自动呼叫队列
|
||
callingQueue() {
|
||
api.callingQueue({}).then(res => {
|
||
this.queueList = res.queue || []
|
||
this.caseId = String(res.queue[0].caseId) || ''
|
||
this.getCaseInfoById()
|
||
})
|
||
},
|
||
startCall () {
|
||
if (!this.$clickThrottle()) {
|
||
return
|
||
}
|
||
console.log('queueList==================',this.queueList)
|
||
if (this.queue) {
|
||
for (let i=0; i < this.queueList.length; i++) {
|
||
if (this.queueList[i].status.code === 1) {
|
||
console.log('定位到可拨打的案件',i)
|
||
this.index = i
|
||
this.startOutboundCall()
|
||
return
|
||
}
|
||
}
|
||
} else {
|
||
this.startOutboundCall()
|
||
}
|
||
},
|
||
// 电话呼出
|
||
async startOutboundCall(phone, contactId) {
|
||
// this.phoneNumber = this.queue ? this.queueList[this.index].phone : this.baseInfo.phone
|
||
if (this.calling) return
|
||
this.phoneNumber = '13982024318'
|
||
if (contactId) this.contactId=contactId
|
||
|
||
console.log('进入呼叫电话：', this.phoneNumber)
|
||
try {
|
||
let res = await window.tccc.Call.startOutboundCall({phoneNumber: this.phoneNumber})
|
||
this.sessionId = res.data.sessionId
|
||
console.log('呼叫成功', res.data)
|
||
this.calling = true
|
||
if (res.status === 'success') {
|
||
this.callingSuccess()
|
||
this.startTimer()
|
||
}
|
||
} catch (err) {
|
||
this.$message.error('呼叫失败' + err.message)
|
||
console.log('呼叫失败',err.message)
|
||
this.calling = false
|
||
this.callingFail()
|
||
// 呼叫失败
|
||
} finally {}
|
||
},
|
||
// 呼叫成功
|
||
async callingSuccess () {
|
||
try {
|
||
let res = await api.callingSuccess({caseId: this.caseId,contactId: this.contactId})
|
||
console.log('呼叫成功请求接口==callingSuccess：', res)
|
||
// this.getmediate_record()
|
||
this.$refs.layoutContent.getmediate_record();
|
||
this.$refs.layoutContent.openRecordDialog(res.data);
|
||
} catch (err) { }
|
||
},
|
||
// 呼叫失败
|
||
async callingFail () {
|
||
try {
|
||
let res = await api.callingFail({caseId: this.caseId,contactId: this.contactId})
|
||
} catch (err) { }
|
||
},
|
||
// 挂断会话
|
||
async hungUp() {
|
||
if (!this.$clickThrottle()) {
|
||
return
|
||
}
|
||
try {
|
||
let res = await window.tccc.Call.hungUp({sessionId: this.sessionId})
|
||
this.calling = false
|
||
this.resetTimer()
|
||
this.nextCall()
|
||
} catch (err) {
|
||
// 挂断失败
|
||
} finally {}
|
||
},
|
||
// 自动拨打下一个会话
|
||
nextCall() {
|
||
if (!this.queue) return
|
||
if (this.isPause) {
|
||
this.isPause = false
|
||
this.calling = false
|
||
return
|
||
}
|
||
const that = this
|
||
that.index ++
|
||
setTimeout(() => {
|
||
if (that.index <= that.queueList.length - 1) {
|
||
that.caseId = String(that.queueList[that.index].caseId) || ''
|
||
that.getCaseInfoById()
|
||
that.startOutboundCall()
|
||
}
|
||
}, 5000)
|
||
},
|
||
// 删除会话
|
||
async deleteCall() {
|
||
try {
|
||
let data = await window.tccc.Call.deleteCall({sessionId: this.sessionId})
|
||
} catch (err) {
|
||
// 删除失败
|
||
} finally {
|
||
|
||
}
|
||
},
|
||
// 静音会话
|
||
async muteMic() {
|
||
if (!this.$clickThrottle()) {
|
||
return
|
||
}
|
||
try {
|
||
let data = await window.tccc.Call.muteMic({sessionId: this.sessionId})
|
||
this.isMute = true
|
||
this.$message.success('已静音')
|
||
} catch (err) {
|
||
// 静音失败
|
||
this.$message.error('静音失败')
|
||
}
|
||
},
|
||
// 取消静音
|
||
async unmuteMic() {
|
||
if (!this.$clickThrottle()) {
|
||
return
|
||
}
|
||
try {
|
||
let data = await window.tccc.Call.unmuteMic({sessionId: this.sessionId})
|
||
this.isMute = false
|
||
this.$message.success('已取消静音')
|
||
} catch (err) {
|
||
// 取消静音失败
|
||
this.$message.error('取消静音失败')
|
||
}
|
||
},
|
||
startTimer() {
|
||
if (!this.isRunning) {
|
||
this.startTime = Date.now() - this.elapsedTime;
|
||
this.timerInterval = setInterval(() => {
|
||
this.elapsedTime = Date.now() - this.startTime;
|
||
}, 1000);
|
||
this.isRunning = true;
|
||
}
|
||
},
|
||
pauseTimer() {
|
||
if (this.isRunning) {
|
||
this.isPause=true
|
||
clearInterval(this.timerInterval);
|
||
this.isRunning = false;
|
||
}
|
||
},
|
||
resetTimer() {
|
||
clearInterval(this.timerInterval);
|
||
this.elapsedTime = 0;
|
||
this.isRunning = false;
|
||
},
|
||
|
||
// 未接来电
|
||
missedCallList() {
|
||
voiceCall.notAnswerList({}).then(res => {
|
||
this.missedCallData.list = res;
|
||
// this.missedCallData.list = [
|
||
// {
|
||
// contact: '唐 138',
|
||
// createAt: 1737441082000,
|
||
// phone: '13882832314'
|
||
// }
|
||
// ]
|
||
})
|
||
},
|
||
}
|
||
};
|
||
</script>
|
||
<style lang="scss" scoped>
|
||
.ai-logo-img{
|
||
width: 29px;
|
||
height: 29px;
|
||
background: url('~@/assets/image/ai-logo.png') no-repeat;
|
||
background-size: 100%,100%;
|
||
}
|
||
|
||
.bg-F2F3F5{
|
||
background-color: #F2F3F5;
|
||
}
|
||
|
||
.btn-group-controls{
|
||
width: 864px;
|
||
height: 56px;
|
||
border-radius: 16px;
|
||
background-color: #fff;
|
||
position: fixed;
|
||
bottom: 20px;
|
||
left: calc(50% - 432px);
|
||
box-shadow: 0 2px 12px 0 rgba(0,0,0,.1);
|
||
.btn-group-real-time{
|
||
width: 64px;
|
||
.ell-warn-dot{
|
||
background-color: #f56c6c;
|
||
border-radius: 11px;
|
||
color: #fff;
|
||
display: inline-block;
|
||
font-size: 12px;
|
||
line-height: 17px;
|
||
height: 18px;
|
||
padding: 0 6px;
|
||
text-align: center;
|
||
border: 1px solid #fff;
|
||
position: absolute;
|
||
top: 0;
|
||
right: 10px;
|
||
transform: translateY(-50%) translateX(100%);
|
||
}
|
||
}
|
||
.btn-group-interval{
|
||
width: 1px;
|
||
height: 40px;
|
||
background-color: #C9CDD4;
|
||
}
|
||
.btn-group-processing-event{
|
||
width: calc(100% - 64px - 1px - 48px);
|
||
.bottom-case-btn:hover{
|
||
color: #BC6F60;
|
||
i{color: #BC6F60;}
|
||
}
|
||
}
|
||
}
|
||
|
||
.layout-center-wrap {
|
||
height: 100%;
|
||
font-size: 14px;
|
||
|
||
.layout-center-top-wrap {
|
||
padding: 8px 16px;
|
||
border-bottom: solid 1px #E5E6EB;
|
||
|
||
.top-wrap-title{
|
||
width: 223px;
|
||
height: 32px;
|
||
background: url('~@/assets/image/logo-tjs.png');
|
||
background-size: 100%,100%;
|
||
margin-top: 4px;
|
||
}
|
||
|
||
.top-wrap-btn-left{
|
||
//width: 55%;
|
||
min-width: 1034px;
|
||
.wrap-btn-left-dial{
|
||
background-color: #FFF2F0;
|
||
border-radius: 20px;
|
||
|
||
}
|
||
.wrap-btn-left-dial-f2f3f5 {
|
||
background-color: #F2F3F5;
|
||
border-radius: 20px;
|
||
}
|
||
.wrap-btn-left-dial-f56c6c {
|
||
background-color: #F56C6C;
|
||
border-radius: 20px;
|
||
height: 100%;
|
||
padding: 0px 10px;
|
||
}
|
||
}
|
||
}
|
||
|
||
.layout-center-center-wrap {
|
||
|
||
height: 100%;
|
||
|
||
.background-color-F5F5F5 {
|
||
background-color: #F5F5F5;
|
||
}
|
||
|
||
.border-E5E6EB {
|
||
border: solid 1px #E5E6EB;
|
||
}
|
||
|
||
.width120px {
|
||
width: 140px;
|
||
}
|
||
|
||
.width180px {
|
||
width: 220px;
|
||
}
|
||
|
||
.width200px {
|
||
width: calc(50% - 320px);
|
||
}
|
||
|
||
.layout-center-left-wrap {
|
||
background: url('~@/assets/image/mediate/m-left-bg.png') no-repeat;
|
||
background-size: 100% 100%;
|
||
width: 540px;
|
||
height: 100%;
|
||
border-right: 1px solid var(--fill-3, #E5E6EB);
|
||
|
||
.layout-center-left1-wrap {
|
||
width: 80px;
|
||
height: 100%;
|
||
text-align: center;
|
||
|
||
.left-rbobot {
|
||
width: 100%;
|
||
height: 80px;
|
||
text-align: center;
|
||
margin: 30px 0 0 0;
|
||
|
||
img {
|
||
width: 64px;
|
||
}
|
||
}
|
||
|
||
.separation {
|
||
width: 50px;
|
||
margin: 15px 0 0 15px;
|
||
border-bottom: solid 1px #dedfe4;
|
||
}
|
||
|
||
.left-img-info {
|
||
margin-top: 15px;
|
||
width: 100%;
|
||
font-size: 12px;
|
||
cursor: pointer;
|
||
|
||
img {
|
||
width: 48px;
|
||
margin-left: 15px;
|
||
}
|
||
|
||
a {
|
||
margin-top: 5px;
|
||
}
|
||
}
|
||
|
||
.left-img-info.active {
|
||
background: url('~@/assets/image/mediate/m-triangle.png') no-repeat;
|
||
background-size: 15px 30px;
|
||
background-position: 68px 10px;
|
||
}
|
||
|
||
.left-img-info:hover {
|
||
background: url('~@/assets/image/mediate/m-triangle.png') no-repeat;
|
||
background-size: 15px 30px;
|
||
background-position: 68px 10px;
|
||
}
|
||
}
|
||
|
||
.layout-center-left2-wrap {
|
||
width: 460px;
|
||
height: 100%;
|
||
background-color: #fff;
|
||
// border-radius: 25px 0px 0px 25px;
|
||
padding: 20px 30px;
|
||
|
||
|
||
.case-debt-info{
|
||
.descriptions-t{
|
||
.descriptions-t-title{
|
||
//margin-bottom: 5px;
|
||
}
|
||
.descriptions-t-item-l{
|
||
padding: 12px 10px;
|
||
text-align: right;
|
||
width: 40%;
|
||
}
|
||
.descriptions-t-item-r{
|
||
padding: 12px 10px;
|
||
text-align: left;
|
||
width: 60%;
|
||
}
|
||
.bgColor-F7F8FA{
|
||
background-color: #F7F8FA;
|
||
}
|
||
}
|
||
|
||
.case-debt-info-call{
|
||
padding: 12px 42px;
|
||
}
|
||
}
|
||
|
||
.case-contact-person{
|
||
.contact-person-type{
|
||
background-color: #F2F3F5;
|
||
padding:5px 15px;
|
||
border-radius: 8px;
|
||
margin: 0 5px;
|
||
cursor: pointer;
|
||
}
|
||
}
|
||
|
||
.case-detail-des {
|
||
border: solid 1px #E5E6EB;
|
||
padding: 10px 15px;
|
||
border-radius: 8px;
|
||
font-size: 14px;
|
||
|
||
span {
|
||
margin: 3px 0;
|
||
padding: 3px 10px;
|
||
// a:first-child{width: 120px;display: inline-block;text-align: right;}
|
||
}
|
||
|
||
span:nth-child(even) {
|
||
background-color: #F7F8FA;
|
||
}
|
||
|
||
.case-img {
|
||
width: 50px;
|
||
height: 50px;
|
||
text-align: center;
|
||
line-height: 50px;
|
||
|
||
img {
|
||
max-width: 50px;
|
||
max-height: 50px;
|
||
}
|
||
}
|
||
|
||
}
|
||
|
||
.case-materials-person {
|
||
.case-detail-des {
|
||
i {
|
||
margin-right: 4px;
|
||
}
|
||
}
|
||
}
|
||
|
||
.case-office-person {
|
||
|
||
.case-detail-des {
|
||
.case-img {
|
||
width: 55px;
|
||
height: 55px;
|
||
text-align: center;
|
||
line-height: 55px;
|
||
|
||
img {
|
||
max-width: 55px;
|
||
max-height: 55px;
|
||
}
|
||
}
|
||
|
||
i {
|
||
margin-right: 4px;
|
||
}
|
||
}
|
||
}
|
||
|
||
}
|
||
|
||
|
||
}
|
||
|
||
.layout-center-right-wrap {
|
||
background: #F2F3FA;
|
||
// background: url('~@/assets/image/mediate/m-right-bg.png') no-repeat;
|
||
background-size: 100% 100%;
|
||
width: calc(100% - 540px);
|
||
height: 100%;
|
||
.right-wrap-left{
|
||
width: 367px;
|
||
height: 100%;
|
||
}
|
||
|
||
.right-wrap-right{
|
||
width: calc(100% - 367px - 40px);
|
||
.timeline-layout{
|
||
.timeline-layout-w{
|
||
width: calc(50% - 8px);
|
||
.icon-bg{
|
||
width: 20px;
|
||
height: 20px;
|
||
// border-radius: 4px;
|
||
// color: #FFFFFF;
|
||
|
||
.callphone-icon{
|
||
background: url('~@/assets/image/mediate/callphone.png') no-repeat;
|
||
display: inline-block;
|
||
width: 20px;
|
||
height: 20px;
|
||
background-size: 100% 100%;
|
||
}
|
||
.callbackphone-icon{
|
||
background: url('~@/assets/image/mediate/callbackphone.png') no-repeat;
|
||
display: inline-block;
|
||
width: 20px;
|
||
height: 20px;
|
||
background-size: 100% 100%;
|
||
}
|
||
.nocallphone-icon{
|
||
background: url('~@/assets/image/mediate/nocallbackphone.png') no-repeat;
|
||
display: inline-block;
|
||
width: 20px;
|
||
height: 20px;
|
||
background-size: 100% 100%;
|
||
}
|
||
|
||
.callvideo-icon{
|
||
background: url('~@/assets/image/mediate/callvideo.png') no-repeat;
|
||
display: inline-block;
|
||
width: 20px;
|
||
height: 20px;
|
||
background-size: 100% 100%;
|
||
}
|
||
.callwechat-icon{
|
||
background: url('~@/assets/image/mediate/WeChat.png') no-repeat;
|
||
display: inline-block;
|
||
width: 20px;
|
||
height: 20px;
|
||
background-size: 100% 100%;
|
||
}
|
||
}
|
||
// .icon-phone{
|
||
// background-color: #52ABF2;
|
||
// }
|
||
.icon-video{
|
||
background-color: #FF7D00;
|
||
}
|
||
.timeline-layout-w-records{
|
||
background-color: #F5F5F5;
|
||
border-radius: 4px;
|
||
padding: 8px 12px 12px 12px;
|
||
}
|
||
}
|
||
.timeline-layout-ai{
|
||
padding: 6px 16px;
|
||
border-radius: 4px;
|
||
background: linear-gradient(270deg, #F1F4FE 0%, #FFF2F8 100%);
|
||
}
|
||
}
|
||
}
|
||
|
||
.right-wrap-side{
|
||
width: 40px;
|
||
height: 100%;
|
||
background-color: #F7F8FA;
|
||
}
|
||
|
||
//.case-communication-record {
|
||
// .btn-communication {
|
||
// padding: 5px 15px;
|
||
// border-radius: 8px;
|
||
// cursor: pointer;
|
||
// }
|
||
//
|
||
// .case-communication-cont {
|
||
// // background: ;
|
||
// padding: 20px;
|
||
// border-radius: 8px;
|
||
// margin-top: 15px;
|
||
// }
|
||
//}
|
||
//.case-office-record, .case-materials-record {
|
||
//
|
||
// span a {
|
||
// color: #C66A5B;
|
||
// margin-right: 13px;
|
||
// cursor: pointer;
|
||
// }
|
||
//
|
||
// span a:last-child {
|
||
// margin-right: 0;
|
||
// }
|
||
//}
|
||
}
|
||
|
||
}
|
||
|
||
}
|
||
.cursor-p {
|
||
cursor: pointer;
|
||
}
|
||
</style>
|